Who we are and what this privacy notice applies to
Local Makers Market is operated by Astros Marketing (Pty) Ltd, based in Hatfield, Pretoria. This policy applies to personal information collected through our weekend markets, maker nights, workshops, pop-up events, messages and any related registration or booking process.
By sharing your information with us, you acknowledge that we may process it for lawful, specific and reasonable purposes connected to our events, communications and administration. We only collect information that is needed for those purposes, and we do not use it for unrelated activity without a lawful basis.
Information we collect at markets and online
We may collect information directly from you when you apply for a stall, book a workshop, request event details, sign up for updates or make a payment related enquiry. We may also collect limited technical information when you interact with our digital channels, such as your device type or general usage patterns.
- Full name and contact details
- Business name, product type, and market preferences
- Billing or invoice details where needed
- Attendance and booking records for events and workshops
- Messages, feedback and correspondence sent through our contact form
Why we process your personal information
We process personal information to manage bookings, confirm attendance, communicate event changes, allocate stalls, coordinate maker nights, issue invoices, improve programme planning and respond to enquiries. We may also use your details to send relevant updates about markets in Hatfield, Brooklyn, Lynnwood, Menlyn, Centurion and nationwide pop-ups.
Where you opt in, we may send marketing messages about upcoming markets, workshops and related opportunities. You can withdraw that consent at any time by following the unsubscribe option in a message or by contacting us directly.
When we may share information
We only share personal information where it is necessary and lawful. This may include trusted service providers who assist with communications, event administration, payment processing, photography, or record keeping, provided they are bound by confidentiality and data protection obligations.
- To process bookings or payments
- To coordinate event logistics and safety
- To comply with legal or regulatory duties
- To protect our rights, our guests, and our exhibitors
We do not sell personal information. If information is transferred outside South Africa, we will take reasonable steps to ensure an adequate level of protection consistent with POPIA.
How we keep information secure and for how long
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. Access is limited to staff and service providers who need the information to do their work, including the team supporting market operations, maker relations and events coordination.
We keep information only for as long as it is needed for the purpose for which it was collected, or as required by law, accounting rules or operational record keeping. When information is no longer required, we take steps to delete or de-identify it where appropriate.
Your POPIA rights and how to get hold of us
You may request access to the personal information we hold about you, ask us to correct inaccurate details, object to certain processing, or withdraw consent where processing depends on consent. You may also raise a complaint if you believe your information has been handled in a way that does not comply with POPIA.
- Contact: our contact form
- Base: Hatfield, Pretoria
- Operator: Astros Marketing (Pty) Ltd
- Attention: Privacy enquiries
We may ask for proof of identity before responding to a request. If we update this policy, the revised version will apply from the date it is posted or communicated, and continued use of our services after that point will be taken as acceptance of the update.